Customer Service

GROUND SHIPPING/DELIVERY TIMES:

Our products are shipped via UPS Ground. Shipping usually takes 3-5 business days, depending on destination state. (Weekends are not included in the delivery time)

If you require an expedited delivery method, please choose the shipping method you prefer during checkout. If you do not choose a shipping method, your order will be shipped via ground delivery methods. The appropriate shipping charges will be added to any orders in which the ground shipping is not selected.

All orders will be shipped within 24 hours or sooner. Orders placed on Saturday, Sunday, & Holidays will be shipped the next business day.

EXPRESS SHIPPING/DELIVERY TIMES:

Other shipping methods include UPS 3 Day (3 business days + shipping day), UPS 2 Day (2 business days + shipping day), & UPS Next Day Air. (arrives the following business day) Additional charges will apply for these shipping options.

WHERE WE SHIP TO:

We currently do not ship to P.O. boxes, APO/FPO addresses, or overseas. These destinations are too high risk, and we have experienced numerous incidents where the packages were either damaged, lost, or returned to us at great expense.

PAYMENT:

We gladly accept Visa, Mastercard and Discover. Once the payment is received, your gift will be shipped.

CHANGING SHIPPING INFORMATION:

If an error is made in the shipping address, or needs to be changed, please notify us immediately. If the order has not yet shipped, we will be glad to make any necessary changes